General Returns & Refund Policy

Returns Policy

  • Since 3 Hermits deals with edible and food products, these are not returnable.

Refunds Policy

  • Only in an exceptional event if you’ve received them in a condition that is physically damaged, or the courier package is damaged or tampered, we will refund the amount paid by the customer against the order. Refund will be processed only if it is determined that the product was not damaged while in your possession. Therefore, we advice that our esteemed customers should not take the delivery if they find the package tampered or damaged and inform us immediately at We will refund the entire amount of the order value to the customer. The goods will not be returned back to us.

  • Also in a highly unlikely event, if you get a product other than the product you ordered (different product was shipped to you than what you ordered), we will refund the entire value of the ordered product. There will be no return and you may choose to use the delivered product as desired by you or destroy/discard.

Refund Timelines

  • Refund will be made to the respective Credit Card / Debit Card / Wallet/ Net Banking Account / UPI Account, which was used for making the purchase on our website. While we endeavor to process the fund on the same business day, we receive and approve the request, the banks/ cards/payment gateway/wallet partners may take between 3 to 5 business days to process the same. Hence please expect 6 to 7 business days for refund to be credited to your respective account.

  •  If the standard time-frame as mentioned in the above table has expired and you have still not received the refund, please contact your credit or debit card issuer or your bank for more information. 

Refund in exceptional Circumstances

  1. If the payment method, which you used to make the payment (such as credit/ debit card) at the time of purchase, is no longer valid, refund will be issued through a demand draft.
  2. If we receive a payment failure notice from your bank, refund will be issued through a demand draft.

  • In these conditions, Refunds will not be processed in cash. Refunds will be processed via demand draft only in these exceptional cases. We will send you an e-mail asking you to call us and provide your name and address where you want the demand draft to be sent. After we receive these details, refund will be initiated. 

 Note: Refunds cannot be processed to third-party accounts. The name under which you placed the order on site and made payment should match with the name of the bank account holder. 

Privacy Policy

Privacy Policy of 3 Hermits Agrotech

3 Hermits Agrotech operates the website, which provides information about their farms, their products and also sells their products online  (the SERVICE.)

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the 3 Hermits website.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at, unless otherwise defined in this Privacy Policy. Our Privacy Policy was created with the help of the Privacy Policy Template

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.


Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these "cookies" to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  •     To facilitate our Service
  •     To provide the Service on our behalf;
  •     To perform Service-related services; or
  •     To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.


We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at